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The success of our company is rooted in your success. Allow us to help you optimize your revenue streams by lowering or eliminating junk fees, and ensure you are taking advantage of the current and future programs.
Frequently Asked Questions
Have a question? These are the most commonly asked questions surrounding our products and services.
How much will payment processing cost?
The cost of accepting credit cards varies widely. When you sign the contract with your payment processor, make sure you pay attention to how and what fees will be assessed. You’ll likely be responsible for interchange fees assessed by the card networks, various processing fees, and other additional fees depending on the services offered. Make sure you understand the fees you’ll be assessed before you sign your contract. And ask questions. You may be able to negotiable a lower rate.
What payment types can I accept?
At the minimum, your business should be set up to accept traditional Credit & Debit cards. eWallets and crypto payments are available as well. You should also consider whether you need to accept payments on the go, online, or over the phone. Depending on your customer base.
How much customer support will be available?
We are here to support you 24/7 Really! It is critical to the success of your business. For example, if your POS system or network goes down during a peak business time, you can’t afford to miss out on those sales.
What type of POS terminal do I need?
There are lots of options in POS terminals. The type of terminal you select depends mainly upon the payments options you want to accept, as well as where and how you need to accept those payments. If you’ll only be accepting payments from a physical location, a countertop model may be the best option. If you accept payments offsite, such as trade shows, festivals or farmers’ markets, a mobile POS system may be the way to go. For phone payments, you may want to discuss a virtual terminal.
When will I receive funds in my bank account from the credit card transactions?
The answer to this question depends on a variety of factors including how often you send your authorized transactions for settlement (Batching), and the financial institution you use. Make sure you understand this timeline at the time of your consultation with your agent so that you aren’t caught low on funds.
How long will it take to begin accepting card payments?
There is a lot of variation here. Chances are if you’re a small business with only one location and a terminal, this process will be a bit quicker. If you’re a larger business with lots of locations and terminals, your ramp-up time may take longer. Also, you may be able to set up payment processing more quickly if you choose a mobile processing application versus a traditional countertop POS system.
What if I need to terminate my payment processing contract early?
Then we have some great news! We believe in our service and team so much that we have NO CONTRACT!! Crazy right? Well not really if you provide good service why would you need to go anywhere else.
